Cancellation Policy
We understand that things can change unexpectedly, and we want to make our cancellation policy as clear and fair as possible. If you need to cancel your booking for any reason, including a world pandemic, the following rules apply:
- If your check-in date is over 16 weeks away, you will receive a refund of 75% of all monies paid, including bond, credit card charges, and any other applicable payments.
- If your check-in date is within 8-16 weeks, you will also receive a refund of 50% of all monies paid, including bond, credit card charges, and any other applicable payments.
- If your check-in date is within 8 weeks or less, all monies paid will be forfeited.
We strongly encourage guests to purchase travel insurance from the day of booking to protect themselves from unexpected circumstances.
We hope these guidelines provide clarity and understanding. Please do not hesitate to contact us with any questions or concerns you may have.